Troubleshooting and Repairing Your Brother Sewing Machine Update 06/2022

Is there anything more frustrating than preparing to sew only to discover a jammed needle or a blocked thread? The good news is that most problems may be avoided by learning a few easy trade secrets. A Brother sewing machine repair guide is an excellent place to start!

Repairing a Brother sewing machine entails cleaning and rethreading the machine on a regular basis. Sewing machine performance can also be improved by double-checking the fabric feed and tension settings. Resolving problems with needles and threads can also help repair the machine.

Learn how to troubleshoot a simple Brother sewing machine in this post. You’ll learn how to cope with bobbin issues that aren’t as well-known. Finally, you’ll learn all about your Brother sewing machine’s warranty and service instructions!

How Do I Fix My Brother Sewing Machine: 9 Common Issues

However, even if you have a Brother sewing machine, you may occasionally run into issues with tangled threads or damaged needles. If you’re having problems with your Brother sewing machine, go to this quick reference guide for solutions to the nine most common problems.

Thread Path

The top thread path is frequently to blame for problems such as tangled thread, skipped stitches, and a host of other annoyances.

No matter how cheap or expensive your sewing machine is, you can still sew. Even if you’ve never sewn before, you’re welcome here. Remove the thread and then rethread the path to the top thread in order to fix most thread problems.

Threading a brothers sewing machine

My machine isn’t working properly.

  1. First and foremost, if necessary, terminate the active thread. Snip the thread near the spool and pull it out through the needle instead of removing the thread spool from the spool pin and freeing the thread. It is not possible for the machine to run in such a way that the thread would be able to drag itself back through the thread path.
  2. Your sewing machine’s thread take-up lever is visible when you turn the handwheel till you can see it poking out of the machine’s arm. In some Brother machines, a threading line indicator on the handwheel serves as a visual guide to ensure that the take-up lever is in the proper position.
  3. Press the foot up. Because it has no direct relation to the topic, this may appear to be an unusual choice! This crucial phase, on the other hand, frees up the tension discs, allowing them to correctly encircle the thread.
  4. The thread path is plainly marked on Brother machines. Only by following the color-coded arrows can you successfully wrap a piece of yarn loosely around the thread take-up lever.
  5. Make sure the thread is slotted below the last guide above the needle bar as well.. If you have an automatic needle threader, you can skip this step. Front-to-back threading is the norm for most Brother models, unless stated otherwise in the instructions
  6. Sew a few zigzag stitches as a test to ensure that the thread problem has been resolved.


Many beginning sewers are baffled by the concept of sewing machine tension. However, tweaking the settings can be a bit nerve-wracking!

Sewing machine tension: what’s the deal? Increasing or decreasing the tension on the upper thread is controlled by a tension disc mechanism (found in the arm above the needle bar). Each stitch is less likely to unravel if the needle is pressed firmly. Looser stitches are the result of less tension on the thread.

When working with silkier, thinner, or thicker materials, you may need to modify your machine’s tension settings. Whether you’re using a new needle or thread, it’s a good idea to test a few stitches to determine if you need to adjust your tension.

And, of course, if you notice any loose or missing stitches while you work, you’ll know it’s time to adjust the tension!

Tighten or loosen your slack

  1. Make that the upper thread path is properly rethreaded, and then reinsert the bobbin again.
  2. Next, get a small scrap of the fabric you’ll be using to make your actual item and use it as a test piece. By doing this, you can be certain that the machine’s settings are optimized for the material you intend to stitch on.
  3. On the front of your sewing machine, look for the tension dial or knob. In most Brother models, this is located at the front of the sewing machine arm, just above the needle bar.
  4. Check the results of a few test stitches.
  5. If you can see the bottom thread peeping through, release the tension by turning the dial to a lower number.
  6. If you can see the upper thread on the underside of the fabric, you need to increase the tension.
  7. Try lowering the tension dial by one number and running another line of test stitches if you’re having difficulties analyzing the test stitches. Do you think they’re more even now?
  8. If that test also appears to be inaccurate, raise the tension dial by one number and repeat the test.
  9. After some trial and error, you’ll find a setting that works for your cloth.

Needle Replacement

Needle Replacement

Every time you start a new project or switch to a different type of fabric, it’s best practice to replace the needle in your sewing machine. Knits and stretch materials, for example, are best served by ballpoint needles. Silky materials benefit most from the use of fine, pointed needles.

In order to avoid your fabric getting tangled up in the needle, always use a new one. Running and skipping stitches in your fabric can be avoided with the proper needle type, as can crisp, even sewing.

Replace a needle as soon as you discover even the slightest bend or skew. Incorrect placement of your machine’s needle could cause it to malfunction. It’s also possible for it to dislodge while you’re sewing and fly towards you!

To change the needle:

  1. Your computer should be turned off. When it comes to putting your fingers near a needle, safety always comes first!
  2. The presser foot lever can be lowered. This allows you to get closer to the needle, making it easier to perform the procedure.
  3. Keep the needle from falling into the machine by pinching it between your fingers.
  4. To release the needle clamp screw, use a small screwdriver to turn the screw toward you. A screwdriver that is suited for this purpose is usually included with Brother machines.
  5. When the needle’s grip loosens, it will fall into your left hand. Dispose of the old needle in a secure location.
  6. The flat side of the shank of the new needle may be seen. Until the needle stopper is reached, insert the needle with the flat side pointing toward the back of the machine.
  7. Turn the screwdriver away from you and tighten the needle clamp screw once more.

Clean Lint Buildup

Maintaining a clean and lint-free machine will reduce the likelihood of further jams or refusals to stitch. Your sewing machine may need to be cleaned as frequently as once a week or as frequently as every time you start a new project, depending on how much you work with it.

To discover exactly what needs to be cleaned on your sewing machine, always consult the manual that came with it. Having said that, you can use these techniques to do a quick clean-up.

In addition, if you have a newer system, be sure to check the warranty fine print. If you attempt to repair the equipment yourself instead of taking it to a Brother-authorized repair facility, you risk voiding your warranty.

  1. Before you begin stitching, turn off and unplug your sewing machine. Make sure there is no lint or grease buildup around the plug outlets by inspecting the electrical lines.
  2. The needle plate can be removed with a little screwdriver. Remove the bobbin and bobbin case as well.
  3. Sweep out any lint that has gathered with a small, clean paintbrush. Avoid using a vacuum during this process, since the suction might compromise the alignment of moving parts! Use of compressed air or even blowing on the machine to remove dust and lint could damage it, as can other methods of cleaning.
  4. Replace the parts that can be removed.
  5. Using a soft cloth, wipe down the machine’s outside.
  6. Run a clean spool of thread through the upper thread path, bringing it down to the needle to remove any lint that may have been caught in the path.
  7. Run a few inches of test stitches to ensure that everything is working well before you proceed further!

Fabric Feed

There are a variety of possible causes for issues with fabric feed.

  • You may have tangled threads beneath the cloth if the machine produces a strange noise and the fabric appears to be stuck. A simple pair of scissors is generally all that is needed to remove the tangle.
  • The drop feed feature should be enabled on any machine with this feature, so check the settings.
  • If you’re using a mechanical machine, ensure sure the presser foot is all the way down. The fabric will not feed properly if you don’t place it back down after threading.
  • The feed dogs can be felt with a fingertip. Are their teeth still high and triangular? Replace them if they’re damaged or worn out.
  • In some cases, the fabric feed might be affected by the length of the stitch. An off-the-charts stitch length or pattern could cause the feed to appear out of sync with the material, such as an extremely long, loose stitch on a silky fabric.

Skipped Stitches

As you sew, you’ll see a space between regular threads caused by skipped stitches. This looks untidy and weakens the seams of your clothing! The good news is that most problems can be fixed with a few simple steps.

  • If so, what kind of material are you working with? If this is the case, you may want to use a dull ballpoint needle instead of your current one. Skipped stitches in knit fabrics can be prevented by basting or using stabilizer material before sewing.
  • Is there a twisted needle in your sock drawer? Check for a bent needle by removing the needle and placing it on a flat surface to see whether any stitches are missing. Everything is fine as long as it is parallel to the flat surface.
  • To test if the upper thread is caught or if the tension is preventing it from flowing smoothly to the needle, gently pull on the upper thread. Adjusting the tension on your sewing machine may be necessary in order to allow the thread to travel more easily.
  • The lint in your machine may have grown up if you haven’t cleaned it for quite some time. Try a thorough cleaning of your home!
  • It’s possible that your Brother machine has a timing issue if none of these fixes work. For this level of repair, you’ll need the help of an expert. There are some YouTube videos that can aid with this, if you’re willing to dismantle your machine’s internal mechanisms.

Tangled Thread

Rethreading your system will usually resolve tangled thread problems. Tangles can form when top thread breaks free from tension discs and falls beneath fabric. Jammed feed and bird’s nest are two other terms you could hear people use to describe this mess. Rethreading is a simple solution to this problem, which can occur on any sewing machine.

Cleaning the thread path and the underside of the needle plate are two further options. A buildup of lint can cause thread to become tangled and sticky.

Alternatively, you may want to look into the machine’s replaceable parts. Using the improper bobbin size, for example, could result in the thread being tangled. You may need to change your needle if it has blunted and is no longer catching the lower thread adequately.

Broken Thread

It’s time to stop sewing if the upper thread keeps breaking as you move along. If you want to keep this from happening again, there are numerous things you may do.

  • Make sure the spool pin and spool pin size are correct. The sizes may need to be adjusted.
  • It’s also a good idea to confirm that the thread you intend to use is compatible with your system. Your Brother model might not be able to handle an extremely fine thread.
  • The top thread path should be rethreaded as usual. If a thread slipped free of a guide or out of the tension discs, it may catch and tear on another moving part in the machine.
  • Reduce the level of tension. If the thread is under too much tension, it could snap.
  • You run the risk of breaking the thread if your bent needle hits the needle plate while you’re sewing.

Electric Issues

In order to get the job done well, you may want to call in the specialists in the field of electrical work! That being said, you can simply solve a few easy issues on your own without the help of a professional.

Replacement bulbs can be ordered online and installed at home if your machine’s light goes out. As a rule of thumb, refer back to the handbook whenever you need to.

Initially, try the electrical plug if your machine won’t switch on. Possibly the plug came unplugged. The machine’s connection should also be tightened.

Make sure the foot pedal cord is not slack during sewing as well.

Professional help may be required for any concerns with your writing that are beyond the scope of this article. It is nearly always a good idea to get your computerized sewing machine repaired if the screen goes dark or if you need any form of computer repair if you have one.

How To Unjam a Brother Sewing Machine?

Brother sewing machine jammed

Stop sewing as soon as you hear an odd noise or feel extra tension in the fabric feed if you suspect a jam. Even a few extra seconds in the traffic can only make things worse!

In order to free yourself from the jam:

  1. Take a break from sewing. For your safety and the safety of the needle, you must turn off your machine before working close to it.
  2. Use the handwheel to raise the needle if the machine permits. Don’t freak out if you can’t turn the wheel, and definitely don’t try to push it!
  3. You can free the jammed fabric by lifting the presser foot.
  4. Use embroidery scissors to cut the threads holding the fabric to the machine if you have adequate room for movement.
  5. Remove the bobbin by opening the bobbin casing. Use a pair of scissors to release any entangled threads from this lower thread.
  6. Using tweezers, remove any residual thread fragments from the needle plate.
  7. Use your lint brush to thoroughly clean this entire region.
  8. To finish, remove the bobbin and re-thread the machine. Make a few inches of test stitches on a scrap of cloth to make sure everything is back to normal.

Brother Sewing Machine Bobbin Problems

Brother sewing machine bobbin issues

Bobbin thread difficulties aren’t as common as upper thread troubles, but you may run into one from time to time! There are a few quick fixes you can attempt if that happens.

  • There may be an issue with the tension of your bobbin thread (the lower thread) if you notice it constantly bunching up. This can happen if you’re under too much stress.
  • Short thread tails can also produce tangles by being sucked back into the machine.
  • If you use two different kinds of thread for the upper thread and the bobbin, bobbin knots may also arise. It’s critical that you stick with the same thread throughout.
  • Using the wrong bobbin or not putting the bobbin in its casing correctly might result in a lot of tangles, so be careful.
  • A bent or chipped bobbin is more common than you might think. When it’s spinning, it’s going to catch on something. The bobbin thread could even be broken by a chip as it unwinds!

How Do I Fix My Brother Sewing Machine That Won’t Sew?

A simple fix like rethreading your machine might do the trick, but if the motor is damaged, you’ll need to bring it in to the shop.

First, check to see if your computer is connected in. Is the foot pedal plugged in securely and turned on? Your machine will not be able to sew if any of these difficulties are present!

Sewing machine jams and faulty threading are common causes of a machine that won’t work. To rethread your machine after removing the jam, be sure to follow the threading instructions provided in your manual. Isn’t this like starting over from scratch?

Rewind the bobbin and check your machine’s handbook to ensure the bobbin is properly installed.

Check your presser foot before you begin sewing to be sure it is in place.

Your machine may have a mechanical problem if none of these quick remedies solves your issue. In most cases, a professional repair expert is needed for this level of repair!

Brother Sewing Machine Repair Manual

Basic maintenance and repairs are detailed in the owner’s manual that comes with every Brother sewing machine. Using a sewing machine for the first time? Even if you’re a seasoned sewer, take a few minutes to go through these instructions.

If you are buying a used machine and do not have access to a manual, what recourse do you have? Not to worry! All of Brother’s most recent manuals can be accessed online through the company’s website.

In order to locate a handbook for an older Brother model, you may have to put on your sleuthing cap! Old manuals are commonly available on eBay and Etsy. On online sewing forums, you can ask for free advice from other sewers.

Brother Sewing Machine Repair Near Me

Because Brother sewing machines are so popular, your local mom-and-pop repair business may have a certified Brother technician on staff. As a result, the best place to look for an authorized dealer is the company’s website.

A Brother-trained technician has the best chance of swiftly and effectively fixing your printer. It’s not enough to just type “sewing machine repair near me” into a search engine. Check out the Brother website to see if there’s an authorized repair shop in your area.

Then there’s the fact that you’ll have to obey Brother’s guidelines if you’ve got a warranty.

Do Brother Sewing Machines Have a Warranty?

There is a warranty on some Brother sewing machines. The answer to this question depends on whether or not you purchased your equipment new and at what price. Parts and labor are covered under a three-year warranty by Brother right now.

There may be a variety of warranties alternatives for machines that are utilized in a professional capacity. If you’re looking for a machine to embroider, quilt, or serge, you’ll find a few variances.

However, there are limitations to this warranty. The warranty is usually voided if you attempt to fix your own equipment without consulting a professional. Visit the company’s website to learn if your machine is covered by warranty and what you need to do to maintain it that way.


Sewing machines made by the Brother company Simple remedies to snags and tangles can save you a lot of time and money. Sewing will run more smoothly if you know how to rethread the machine, change out the needle, and wind the bobbin! Additionally, using the correct needle and thread can prevent a lot of issues.

Always check your owner’s handbook first if you encounter a problem with your computer. Make sure you don’t try to fix anything that could invalidate your warranty!

Do you have a Brother printer? How much do you like it and have you ever attempted to fix it? Let us know what you think by leaving a comment below!

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